Duomo Museum Florence tickets and tours

Beautiful basilica, hefty climb up but the view of Vasaris last judgment and the view outside over florence is worth every step.

Climbing up Cupola and dom museum were so wonderful. Fast track ticket was convenient and saved time and energy a lot. Ticket agent was kind and helpful.

The ticket collection instructions were unclear. It didn't specify we were meeting a person so we were very confused. Also the tour had a human guide which wasn't clear during booking - we thought we had an unassisted audio. This added an hour onto our activity which we hadn't planned for. Aside from this confusion, the tour guide was amazing (10/10) and both climbs were excellent.

Excellent tour with lots of information combined with good humour before then skipping queues to do the Duomo climb. The climb itself is very steep in places towards the end but well worth it. The views at the top are fantastic and also to see the painted ceiling up close of the Duomo is really incredible. The ticket then also covers entry to the Baptistry, museum and bell tower. We booked a 4:30 slot so ran out of time to do the bell tower climb as well that day but the pass covers you for the next couple of days if you are in Florence for longer.

The ascent of the dome was unique & should definitely be on the list for Florence.

The ticket pick up was easy and we were able to enter the Duomo quickly

Our guide was knowledgeable and fun

Very Kind and helpful! Wonderful tour and information

Lousy service. I paid and got no tickets and wrote to claim my refund but got no response. This is a robbery.

The guide was relaxed and knowledgeable with excellent English, he was relaxed in his delivery and tailored the information to the groups knowledge and interest.

The ticketing experience worked out just fine, the only negative point I would like to mention is that on the day of the visit to the Cathedral we had to wait for more than 1 hour on the line along with dozens of other people, all of us under heavy heat, even though we had booked a guided tour! It was not pleasant! I must say however that our tour guide, Rosa, was extremely nice and made every efforts to overcome the situation but it was a matter of internal organization at the Cathedral. As a suggestion, they shoul be more careful with the booking of the slots to avoid these situations, particularly when major crowds are expected.

Guide was really great. I think her name was Regina? She was very knowledgeable and energetic. Climb to duomo was awesome. Such spectacular views. 463 steps to the top. Being water on this trip. Especially if during the summer Thank you!

Leonardo was an incredible guide, he explained everything in great detail, all the information provided will be useful for my art history class.

Knowledgeable tour guide answered questions

Very knowledgeable. Very professional.

Excellent guide. Very well spoken and educated well worth it.

A very good explanation of the sights in Florence with a focus on the cathedral with its museum and dome.

The tuor person is very knowledgeable, she can talk and explain in detsil of each ever activity, if you are interested in leaning and exploring the cathral then you should buy the ticket with guide tour

We really enjoyed the experience, and our guide was very knowledgeable and engaging. I also appreciate all the help as we were a little late to the meeting place.

The guide was very informative and the cathedral is very nice. Personally it's more beautiful from outside the inside. We chose the 9:30 tour but be aware the church opens at 10am and we still had to wait on the line. So, we started lining up 9:30 and entered the church around 11:00. So, not sure what the skip the line feature is. Otherwise, it was a nice experience and the painting on the domo is really impressive

Michele Ricci is an incredible guide. We learned so much with him and our visit was fantastic. It was a fantastic discovery. I recommend Headout wholeheartingly and I hope you get Michele as a guide!!! Arriverderci ! We'll be back!!!!

Our tour guide was AMAZING. I have booked plenty of tours and she absolutely stood out of the crowd. Paola is an amazing asset to your team, she was very well spoken, and full of knowledge. I will recommend this tour to anyone traveling to Florence.

We loved seeing the Duomo and the check in process was pretty straightforward. There are a lot of tour groups that meet in the same area so it's important to pay attention to the uniforms and detailed instructions to sign in with the right groups. The line moved quickly and we only waited about 10 minutes with our group. Unfortunately we had a lot of challenges using the earpieces and we couldn't hear most of what the guide was saying. We ended up wandering around taking pictures but missed the historical information that we were hoping for with this paid tour.

The guide was not there right at 8:45am and came about 5 minutes before 9. This did not give adequate time to instruct all in the group on what to do.

Helena was a great guide for Florence duomo. She has a lot of knowledge about the history of the church, Catholic practices and architecture. She was able to hold my kid's attention telling jokes along the way to keep things fun.

It was very good as a fast visit we saw everything we needed the guide was very kind and gave us all the details so we were happy

Our guide was very thorough and friendly, but because she had been held up by her previous group, our tour started about 30 minutes late and felt a bit rushed.

Everything went smoothly. Our guide was very helpful and gave us clear instructions on how to enter the Dome. I made a mistake during the booking process and forgot to book a ticket for my child, but they kindly sent me an extra one for him. Climbing to the top of the Dome was a great experience.

The guide was really knowledgeable and I am convinced she's earned her fees. But unfortunately for clarity, it was not a skip-the-line ticket. There's no ticket needed or fee to enter the cathedral. You just line up early before they open. Had I known there's no entrance and booking needed, I would've just gone by myself and did my own search. I didn't think spending on the experience was necessary.

Guide was amazing. Lovely soft spoken voice, could understand everything she said ..and more importantly could remember everything she said

Guide was friendly and knowledgeable. Tour ended up being an hour and a half. Not upset since we got good value for our money but it did not make much sense that a 30 minute express tour was advertised for 9:30am when they don't even let people into the cathedral until 10:15.

Booked for 11.30 suddenly changed to 12.30 - very inconvenient but we'd paid so stuck! Excellent your guide but like most we assumed ticket included fast entry. Didn't expect long queue to get in!!!

Having experienced numerous guided tours before, I have to say that hands down, our tour guide Julia was the absolute best guide we've ever had. She was not only deeply knowledgeable, but she was also friendly, caring, engaging and passionate about Florence and the Duomo. She honestly made the tour a fantastic experience for our family. Just loved her!!

Buying tickets was easy. We went with a small group. While we were waiting in line, the guide gave us an enjoyable, great presentation not only about the Duomo but also about the interesting facts about it. Anna

It allowed me access to the cathedral when the tickets were sold out and the guide was very knowledgeable . However, we had to wait 45 min in line and there were issues with the mics.

The tuor person is very knowledgeable, she can talk and explain in detsil of each ever activity, if you are interested in leaning and exploring the cathral then you should buy the ticket with guide tour

Beautiful basilica, hefty climb up but the view of Vasaris last judgment and the view outside over florence is worth every step.

The guide was very informative and the cathedral is very nice. Personally it's more beautiful from outside the inside. We chose the 9:30 tour but be aware the church opens at 10am and we still had to wait on the line. So, we started lining up 9:30 and entered the church around 11:00. So, not sure what the skip the line feature is. Otherwise, it was a nice experience and the painting on the domo is really impressive

Climbing up Cupola and dom museum were so wonderful. Fast track ticket was convenient and saved time and energy a lot. Ticket agent was kind and helpful.

The ticket collection instructions were unclear. It didn't specify we were meeting a person so we were very confused. Also the tour had a human guide which wasn't clear during booking - we thought we had an unassisted audio. This added an hour onto our activity which we hadn't planned for. Aside from this confusion, the tour guide was amazing (10/10) and both climbs were excellent.

Michele Ricci is an incredible guide. We learned so much with him and our visit was fantastic. It was a fantastic discovery. I recommend Headout wholeheartingly and I hope you get Michele as a guide!!! Arriverderci ! We'll be back!!!!

Excellent tour with lots of information combined with good humour before then skipping queues to do the Duomo climb. The climb itself is very steep in places towards the end but well worth it. The views at the top are fantastic and also to see the painted ceiling up close of the Duomo is really incredible. The ticket then also covers entry to the Baptistry, museum and bell tower. We booked a 4:30 slot so ran out of time to do the bell tower climb as well that day but the pass covers you for the next couple of days if you are in Florence for longer.

We loved seeing the Duomo and the check in process was pretty straightforward. There are a lot of tour groups that meet in the same area so it's important to pay attention to the uniforms and detailed instructions to sign in with the right groups. The line moved quickly and we only waited about 10 minutes with our group. Unfortunately we had a lot of challenges using the earpieces and we couldn't hear most of what the guide was saying. We ended up wandering around taking pictures but missed the historical information that we were hoping for with this paid tour.

It was very good as a fast visit we saw everything we needed the guide was very kind and gave us all the details so we were happy

The guide was really knowledgeable and I am convinced she's earned her fees. But unfortunately for clarity, it was not a skip-the-line ticket. There's no ticket needed or fee to enter the cathedral. You just line up early before they open. Had I known there's no entrance and booking needed, I would've just gone by myself and did my own search. I didn't think spending on the experience was necessary.

Guide was amazing. Lovely soft spoken voice, could understand everything she said ..and more importantly could remember everything she said

Guide was friendly and knowledgeable. Tour ended up being an hour and a half. Not upset since we got good value for our money but it did not make much sense that a 30 minute express tour was advertised for 9:30am when they don't even let people into the cathedral until 10:15.

Booked for 11.30 suddenly changed to 12.30 - very inconvenient but we'd paid so stuck! Excellent your guide but like most we assumed ticket included fast entry. Didn't expect long queue to get in!!!

Buying tickets was easy. We went with a small group. While we were waiting in line, the guide gave us an enjoyable, great presentation not only about the Duomo but also about the interesting facts about it. Anna

The ascent of the dome was unique & should definitely be on the list for Florence.

The ticket pick up was easy and we were able to enter the Duomo quickly

The lady did an excellent job. Mille grazie

Our guide was knowledgeable and fun

Very Kind and helpful! Wonderful tour and information

Very nice tour, very good guide 👍

Everything went as described when I bought the tickets, the tour guide was very friendly and very competent

An excellent guide, very friendly and very knowledgeable about the history of the Duomo.

Our tour guide was very knowledgeable on all things about the cathedral... fascinating!! THANK YOU!!

Knowledgeable and entertaining guide, strongly recommend:)

I booked this tour on a whim because the time slot fit perfectly with my itinerary during my day trip in Florence. Best decision I ever made! Although I booked the tour solo, I met a lot of friendly people. The tour was small - only 10 people. The tour guide was super knowledgeable and explained the history behind the paintings and statues in the Academia Museum and the layout of the cathedrals. Since we had some extra time, we got to briefly tour other sacred sites that were originally not part of the itinerary, which was an excellent way to utilize our time. I can tell you that the highlight of this tour was climbing the Duomo and seeing a bird's eye view of Florence. Trust me, I was a bit nervous about the actual climb and how many steps there would be (463 steps), but rest assured there are multiple areas within the climb where you can stop to take a breather. The view of Florence from above was priceless! I would recommend this tour to anyone who has flexibility during their day trip (or few days) in Florence!

My guide was very thorough and lovely. The explanation of everything was very interesting and I felt her enthusiasm.

Roberta was absolutely amazing!!! Such a great tour and she is so knowledgeable and made it very interesting. I would highly recommend her!!!

We had an amazing tour with Glenda. She was incredibly nice and very informative. She gave us a ton of information about the Duomo, Michelangelo and so many other things we saw. She helped us every step of the way and even ga e us a great recommendation for lunch. We absolutely loved out time in Florence and would highly recommend Headout and Glenda! They made everything super easy!

Once I found the meeting site, it was great! (The map coordinates through Headout were WRONG!). Our morning Uffizi guide, Greta, was very knowledgeable. Our afternoon Duomo guide (name?) was hilarious and full of great historical facts.

Great tour. Manoel was super nice. We wish it were a bit longer, as we wanted to view the rest of the museum with our guide.

Considerate, intellectually, satisfying, illuminating, excellent teacher guide we felt enlightened and well taken care of

Myself and my friend had a great tour of Academia. It was concentrated on the history of Michelangelo given it was only an hour duration but we enjoyed that and understanding this amazing artist in more detail and centring around the build of David. I recall it was Vera who was our guide in English. She was very good and could be clearly understood. Still left us the opportunity to explore the valley further after the tour.

I love to learn history of a place as rich with culture as Firenze, and the knowledge of art we viewed was phenomenal

Well structured and focused on main artists & paintings. Thanks to our great guide Mirella

The venue was overcrowded although we had the skip the line tickets. I really liked the gallery but we had some trouble with the audio. Furthermore it was really difficult to find the ticket guy and the people outside the venue didn't really help us.

Two parts of the tour, so the review is an average of the two. The first tour of Uffizi was incredible. More than five stars for Rachele- cannot say enough good things about her. She was so knowledgeable and interesting and a truly exceptional guide. She made it really a fantastic experience. We bought the combo of two tours and unfortunately, we didn't understand that we were supposed to pick a different time for the second tour. So there was a little bit of confusion about that - both were listed for the 1 PM slot when in fact we were supposed to pick a different time for the second tour. Just something to be aware of when you are booking! The other thing is that the second tour was run by an entirely different company, which is not apparent from this site. The guides who were there immediately brought us into a different tour, though, which we appreciated. The tour guide was knowledgeable, but going to the Accademia, there was a lot of waiting time outside, and our guide was a bit more difficult to understand. Amazing experience to see the David of course. But maybe three stars for this part of the tour.

I loved the tour. Both our guides were nice and funny. It was very good to skin the long lines and get the insides of every important piece of art.

Its a very extensive gallery, it is overwhelming to try to see it all and appreciate it all. Definitely a trip that requires multiple visits if you wanna make sure to appreciate all that it has to offer. The guided tour was an awesome introduction to the space and its highlights. It made a busy day not as overwhelming and very informative. I would love to come back again and do another tour focusing on different aspects of the collection.

Love the tour guide who was very kind and professional , love all the queue jumping, and everything else, but just the earphone need to be updated. The sound from the earphone was not clear as it's radio transmitted, too much noise. It makes me rate the tour 4 stars out of 5.

We had a fantastic tour with Hillary and she really helped us make the most of the incredible Ufizzi, seeing and hearing about it's treasures - thank you so much.

The tour was really very interesting, and the guide Luigia was really valuable. Entertainment, curiosity and professionalism perfectly endowed for a small group. Information to reach the meeting point simple and unambiguous. Really a great experience!

I didn't realize the tours were separate companies . We enjoyed our tour to the Accademia to see David. I didn't enjoy the ufuzzi tour. The guide spent WAY to much time explaining paintings I had no interest in seeing .

Excellent! Well organised, knowledgeable and friendly guide. Only six of us on the tour. Would not have seen much without a guide as Uffizi was very crowded.

Our guide was extremely knowledgable about the works inside the museum. She was able to relay detailed information about the artist and works throughout the tour that I would never have k own about. I highly recommend this tour.

It was an amazing tour! From the meeting point we were looked after and assisted well. But the best part of the tour is our guide OLGA whi was not only very informative but also wlvery witty and funny with her comments. I also like the fact that she showed images of historical figures in her iPad so we can appreciate the person she is talking anout and how they connect with the paintings history. We would definitely recommend her tour!

We booked only 30 minutes before and found the meeting point easily. The tour guide was very easy to listen too with lots of interesting facts - it was like listening to a well told story 😊 making the visit memorable. Would recommend

I loved this tour! Our guide was passionate about the subjects and highly knowledgeable. We also had a wonderful group, full of interesting questions and interest in the tour. Highly recommend!

Uffizi tour guide (Crown Tours) was really good. Accademia tour guide (Italypass) was mediocre as a guide and unfortunately it was also difficult to understand her accent (Russian). In a crowded place audio guide was not enough to hear the guide properly.

There ended up only being two of us on the tour which was brilliant! Cristina was fabulous! She was so passionate and knowledgeable about everything she showed us. Cristina showed us all the important things to see and then guided us to what we could see afterwards.

Excellent experience, alone would have lost a lot, in my opinion guidance needed. We had Chiara, very good and very knowledgeable!

The tour guide was excellent, she gave us a lot of interesting information and it was a very beautiful experience. The only bad of this tour was the meeting point that it was at the tour agency which was far away from the uffizzi and it was a veeu hot day !

Great experience, Ms. Angela, our guide, very good. Highly recommended to have a guide to visit the Uffizi.

Great knowledge sharing. It really set us up to enjoy the gallery by understanding the art and it's significance at each period of history. Skipping the line was well worth it.

I loved the Uffizi Gallery however it was hard to focus due to people speaking loudly and ignoring the request to be quiet.

The gentleman in the blue coat was right where he said he would be to hand us our tickets and introduce us to our guide at the Accademia Gallery. Our directions were to show up 15 minutes early and we did. He was there and wonderful. When it came time to show up at the Duomo 15 minutes before our tour began, there was no blue coat in sight. We were there on time and standing in the right spot. We waited and then finally left. My phone rang a little while later and it was the support team person asking if we'd forgotten about our tour. I told her we had looked for a blue coat and waited an appropriate time. She said the guide would wait. We raced back to THE EXACT place we had been standing. She handed me the tickets and told me she had seen us from inside the small museum where she had been. I asked if she had her blue coat on at the time and she said yes. She was inside...whatever happened happened, but it would have been nice for her to have been standing out in front where your directions told us to stand. We had a lovely tour and were the only two people in the group. Both of our guides were EXCEPTIONAL and we really enjoyed each tour. Had the support team member been where we were directed to stand and had been wearing her blue coat, I would have given this experience a perfect score.

Alicia , La guia una persona muy preparada, agradable En el otro tour también muy buena pero fue en inglés, fue clara, si se entendió

The guided tours were well-paced and enjoyable, but you shouldn't hesitate to speak English more slowly as we were French. On the other hand, pictures, maps or chronological friezes could make these tours easier to follow.