Florence to Pisa day trips

Good bus and driver. The guide was clear, helpful an sweet. Felxibility to help the tourists when city traffic was difficult due to an accident in our way back

I was taking this tour with my kids and unfortunately was running late to the bus meet up spot, I called and was able to beg and plead with the guide to wait for us for 8 minutes past the time of departure. I was very apologetic, and basically in tears when we entered the bus. I was expecting that the guide was upset but honestly never would have expected to be put on blast over the loud speaker... the guide heavily put emphasis on being on time to respect everyone, that she went on aggressively for several minutes about how important timeliness is. I'm aware that my being late caused a disruption but the way it was delt with was unprofessional, rude, and honestly just confusing. Some people are here for a first time, we don't know everything about the area or have control over cabs canceling and not showing up. Being strict is one thing but being rude and hurtful for the sake of it is just nasty.

We just wanted to walk around Pisa and got to do that

You had better contact Akash Asija (Headout) before we take further actions with our terrible terrible Headout tour experience. My wife and I are looking for compensation for an entire day lost in Florence (last day) due to poor poor execution of the "Florence to Pisa" tour on Sept 5, 2024. Sincerely Very Upset Costomer

Giordano was a super friendly and motivated guide, who told us a lot about Pisa and Tuscany, and other places worth mentioning there, and also gave us special tips. The whole thing in fluent English, Spanish and also a little German :) Thanks also to bus driver Giovanni!

It was a very easy process to find our guide and get on the bus. They were very communicative and provided easy instructions. The bus to Pisa was nice and spacious and good AC. Our tour guide Ricardo once we arrived to Pisa was very knowledgeable, and had a great sense of humor. As expected, Pisa was a magical experience that my family will take forever. Great experience with Headout .

Nice experience and very varied

We absolutely loved the locations! It was easy to get our tickets, they had a good mix of free time, wine tasting and lunch and the option of a walking and cathedral tour in Siena. The tour guide did a really good job of managing a large group but it was a mission to get such a large group all back at the same time which was frustrating. Nice tour but if you don't like large groups, rather visit the locations on your own.

It was very well organized. The guide, Luciano, was very professional

I really liked the places we saw

The complete package, very well organised and a brilliant tour guide can't remember her named but she was the English tour guide.

An incredible trip! Beautiful landscapes, very nice lunch experience.

Federico worked very hard to make sure we all were getting the most out of the trip. We had plenty of time to do our own thing at the various stops. The ticketing process was very easy also.

We absolutely loved the locations! It was easy to get our tickets, they had a good mix of free time, wine tasting and lunch and the option of a walking and cathedral tour in Siena. The tour guide did a really good job of managing a large group but it was a mission to get such a large group all back at the same time which was frustrating. Nice tour but if you don't like large groups, rather visit the locations on your own.

The guide was excellent. She was very informative and clear in her instruction. The bus driver was a safe driver. However, the amount of time allotted per location was insufficient. It was always a rush to get to see everything...with the exception of Pisa. Between San Gimignano and Siena, the air conditioning stopped working. Would the maintenance on the buses not be done before the beginning of the summer and busy tourist season? Needless to say, the ride was very uncomfortable. I will not be recommending this company to any of my friends.

The complete package, very well organised and a brilliant tour guide can't remember her named but she was the English tour guide.

Great guide, everything according to plan, punctuality and great cities